Scaling success through shared moments of joy.
How can we bring more love to your brand?
Quickly conjure compelling experiences worth sharing.
Bring people together across teams to adapt and accelerate your brand.
Find out how and why people love to choose you.
What’s one word to describe working with Signal Scout?
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![Lakshmi Rengarajan]()
Signal Scout’s methods for brand relevance make innovation feel natural. After a decade it feels predictive.
Lakshmi Rengarajan
Gathering Experience Designer -
![Brendan Gallagher]()
Growth! Both for me personally in working with you, as well as our business.
Brendan Gallagher
Chief Connected Health Officer -
![Erin Bice]()
Intelligent, witty, and wonderful.
Erin Bice
Head of Marketing -
![Lucy Wu]()
Intuition! Thank you for giving me the confidence to trust my own analyses and storytelling
Lucy Wu
Digital Health Consultant -
![Hank Greene]()
Come on just one word?? Eye-opening, solutions-oriented, inspiring, strategic, innovative… working with Signal Scout is a joy and I always learned something every meeting we shared!
Hank Greene
Award-Winning Marketer, Content Leader -
![Shirley Bergin]()
Team first, kind, creative, curious, smart and just plain fun!
Shirley Bergin
Portfolio Lead, Project Accelerator Transition Innovation Office, ARPA-H -
![Mike Groff]()
Our writers and designers would say ‘Spinning gold.’ They get exactly what they need to dial-up content people will love and share in huge numbers.
Mike Groff
Executive Creative Director -
![Kyle Andrew]()
First word: Joy.
Kyle Andrew
Senior Manager of Demand Strategy -
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“People-first” (does the hyphen make it one word?) because that’s how their strategies are focused, on the needs and behaviors of the people you are trying to reach, but also because that’s their approach to working with colleagues and teams around them.
Caroline Bean
Vice President/Group Director, Content Strategy -
![]()
Expert! I learned a lot from you in just the few times we worked together.
Devon Cross
Associate Director, Marketing -
![Austin Govella]()
Connector of ideas and people. Love the Action Map. It connects lots of dots for me with intranet design.
Austin Govella
Director, Strategy and Design -
![Danielle Jamil]()
Inspirational (with intent and purpose).
Danielle Jamil
Vice President, Strategic Planning -
![Cynthia Shulak]()
Leadership and inspiration - working with you and your team is what made me want to transition to Content strategy; and I haven’t looked back since.
Cynthia Shulak
Content Strategist -
![Karissa Price]()
Your storytelling is simply outstanding!
Karissa Price
Chief Customer Officer -
![Christi Frateschi]()
Culture! The team was one of the most supportive and encouraging cultures I’ve been a part of.
Christi Frateschi
Brand and Social Strategist -
![Nancy Seidel]()
Collaborator. Open. Communicative. Listener.
Nancy Sidel
Group Management Director -
![Erica Nardello]()
Your compassionate support brought out the best in us as we grew, individually and collectively. Your knowledge and creativity encouraged our broader teams and clients to experiment and innovate while keeping an eye on meeting and exceeding our goals. Thanks for making me smarter.
Erica Nardello
Vice President, Social Strategy -
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Approachable Leadership. Deep listener. Mood lightener. Space Giver. Sandwich Expert. I can't pick just one.
Shannon Pfeffer
Chief Partnership Officer -
![Rachel Polish]()
Compassionate, hilarious, visionary, smart…I can keep going.
Rachel Polish
Omnichannel Digital Media Partner -
![Tina Bejian-Binnion]()
Empathy. You had a knack for bringing focus onto real people, their behaviors and needs into our work.
Tina Bejian-Binnion
Vice President, Director User Experience -
![Celby Richoux]()
So grateful to have learned from you, and thrilled so many others will get the benefit of your awesome brains.
Celby Richoux
Award-Winning Brand Strategist -
![Erica Chiao]()
Generous, kind, smart.
Erica Chiao, Ph.D.
Associate Marketing Director
Case Studies
We design 10-week breakthrough results like these across financial services, healthcare, retail, and restaurants.
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What do you do when the US President surprises your CEO during a Rose Garden press conference to double flu shots now? When you know while 90% of people say they will get a flu shot, only about 50% ever do.
We led a nationwide initiative on two fronts:
Use anti-vax techniques to help pro-vaxxers spread content that makes sense to their local culture
Perform the Flu Mega Study: the largest behavioral economics experiment for health
10-week results: triple the year-over-year flu vaccinations
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What do you do when the brand is facing -6% sales, and about to launch it’s most costly product at an audience that never orders anything new? Plus, it’s QSR: we need to brand while we get people into 3500 restaurants right away.
We built the Listen, Invite, Reward, Celebrate framework from screenwriting to make customers the hero of the brand, and give influencers, engagers, and consumers experiences worth sharing.
10-week Results:
Broke Twitter record for campaign engagement at 18%
Increased Facebook fan acquisition velocity by 207%
Raised positive sentiment for this embattled brand from 74% to 95%
12,793% increase in product conversation
+12% same store sales increase less than a year later, Business Insider and Mashable called it a “crisis comms best practice”.
Sell more of this one menu item in 10 weeks than McDonalds sold burgers in its first 18 years.
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What do you do when you have nine weeks before your three-month unbranded window opens to generate enough qualified leads in a brand new rare disease category to launch successfully?
We used the Action Map to quickly turn qualifying clinical questions (typically buried in a website survey) into engaging content, presented in a sequential media plan.
4-week Results:
Exceeded Qualified Lead goal
2800% lower cost-per-qualified lead
Recognized Globally
It’s always nice when people you never met say the work is remarkable.
Strategic Best Practice
Featured Keynote
Multiple Clio, MMM, PM360
Shorty Award: Best in Platform
“Narrative is the core of Signal Scout because it’s the core of successful human experience.”
Signal Scout, LLC
Searching signals for serendipity
among the endless data we create
Services
Online brand and expericence design training
Brand and Omnichannel Strategy Services
Categories Served
Health & Wellness
Financial Services
CPG
Retail
Restaurants
Recognition
Cannes Lions Featured Keynote
WARC featured global best practice
MM+M, DTC Gold
PM360 Trailblazer
Shorty Award
Chiat Award
Clio Award
iStockphoto Designer Spotlight
Apple Staff Pick
Live from Phila.
Serving organizations globally